Job purpose:

To take inquiries from customers internal and external and expedite to the benefit of the branch and the BMG Group.

 Job objectives/Principal accountabilities:

• Achieve branch sales budget. Understand the difference between Margin and Markup.
• Margin Preservation. Personal performance relative to branch performance
• A communication and link, role with drivers, store staff, counter sales, storeman, filing clerk, credit controller, external and internal sales.
• Proper buyout methods, adhering to policies and procedures.
• Effective and efficient customer contact extracting the needs of the customer.
• Making accurate legible written notes of the customer, his needs, and the time frame requirements of each enquiry.
• Creating a stimulating environment which makes BMG the preferred supplier to our customers.
• Ensure total participation and create synergy between diverse customer views and intentions.
• Stay within communicated time frames and provide accurate information timeously.
• Maintain a good relationship with customers.
• Communicate requirements to Manager and Product Divisions.
• Pro-active stock planning with Manager and Product Divisions.
• Develop selling skills to maximize sales opportunities and achieve goals.
• Create selling opportunities and overcoming objections.
• Closing the sale.
• Administrative duties and functions.
• Expedite orders to local suppliers.
• Various admin functions as allocated by the Branch Manager
  

• Matric/Grade 12
• At least 4 years of Fluid Technology (Hydraulics) experience
  
• Proven selling & relationship management ability
• Strong time management & negotiation skills
• Proficient in Microsoft excel, word & outlook